Jobs
Sales Associate
We're looking for an awesome human to join our team!
Overview
- A collaborative team player who can also thrive independently.
- Outstanding in customer service.
- Proficient in both verbal and written communication.
- Possesses a positive, "can-do" attitude!
- A resourceful problem solver with the ability to address issues on the spot.
- Passionate about sustainable, handcrafted, and ethically sourced products and clothing.
- Strong attention to detail.
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Highly organized.
Requirements
- At least one year of experience in retail, familiarity with Shopify is a plus!
- Tech-savvy with fundamental computer skills, including Google Sheets and Docs.
- Must have availability on both Saturday and Sunday.
- Must be capable of lifting a minimum of 25 pounds (for tasks such as handling incoming shipments and trash disposal).
Hours
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15-20 hours/week baseline, mostly weekends
Responsibilities
- Deliver an exceptional customer service experience.
- Process retail transactions for customers purchasing products.
- Key holder responsibility with opening and closing duties.
- Ensure the store remains clean and well-maintained throughout each shift.
- Handle phone inquiries and manage online orders during store hours.
- Meet and exceed daily sales targets through effective suggestive selling and excellent customer relationship management.
- Follow established operational procedures for opening and closing the shop.
- Receive incoming shipments and follow inventory processing procedures.
- Organize merchandise displays as new products arrive.
- Gain in-depth knowledge of our vendors and products to educate customers about our offerings.
- Assist with shop events scheduled before or after regular hours as needed.
- Participate in paid monthly team meetings held outside of store hours.
- Communicate customer preferences and product needs to the management team to support the shop's product assortment.